Room Attendant
About The Position
The Room Attendant cleans and resets guest rooms and bathrooms to established quality and performance standards, ensuring clean rooms are available for sale. The role includes self-inspecting rooms, cleaning occupied rooms, replenishing supplies, and maintaining assigned public areas and workspaces. The position performs cleaning and housekeeping duties indoors and outdoors in a temperature-controlled hotel environment and may involve varied schedules, including weekends and holidays. The attendant follows hotel safety, sanitation, and cleanliness guidelines, including applicable CDC and state and county COVID-19 ordinances. The role requires regular attendance, a professional appearance, communication with guests and coworkers, and the ability to perform duties with or without reasonable accommodation. Other tasks and projects may be assigned by a manager or supervisor.
Requirements
- High school diploma or equivalent education.
- Prior commercial housekeeping experience.
- Ability to speak, read, write, and understand the primary language or languages used in the workplace.
- Ability to read and write to facilitate communication; good verbal and written communication skills.
- Knowledge of carpet care, floor care, cleaning chemicals, and supply equipment.
- Ability to stand and maintain well-paced mobility for up to four hours at a time; maneuver between simultaneous tasks, work in limited spaces, and reach other hotel departments in a timely manner.
- Ability to bend, squat, stoop, stretch, and lift up to 75 pounds regularly and continuously.
- Ability to push and pull carts and equipment weighing up to 250 pounds regularly and continuously.
- Ability to perform tasks involving grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, near vision, and depth perception; manual dexterity to operate necessary equipment.
- Regular attendance in accordance with employer standards.
- Must be able to work flexible schedules, including weekends and holidays.
Nice To Haves
- Prior hospitality experience.
- Supervisory experience.
- Some experience with carpet and floor care equipment.
- Driver’s license desired.
Responsibilities
- Clean and reset guest bedrooms and bathrooms according to established standards.
- Sort, count, fold, and carry linen; make beds; and replenish guest-room amenities, drinking glasses, and clean linen.
- Move furniture weighing no more than 20 pounds.
- Sweep and scrub bathroom floors; vacuum and clean rugs, carpets, and upholstered furniture using appropriate equipment or chemicals.
- Dust furniture, equipment, and fixtures; wash tile walls, tubs, sinks, and toilets; polish woodwork and metalwork; clean windows, door panels, and sills; and empty wastebaskets.
- Replenish bathroom supplies.
- Organize and stock cleaning carts and organize linen closets on assigned floors.
- Complete assigned paperwork accurately and on time.
- Clean hallways, restrooms, elevators, stairwells, locker rooms, and other work areas.
- Perform general cleaning using standard hotel cleaning products and respond to unexpected spills and special guest requests.
- Assist other housekeeping employees in maintaining clean and organized work areas.
- Maintain a neat and clean professional appearance and enforce hotel safety standards.
- Follow applicable safety and sanitation guidelines, including CDC, GPR, and relevant COVID-19 state and county ordinances.
- Perform other duties and projects as assigned by a manager or supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
