Room Attendant

Hampton Inn & Suites by Hilton Kelowna Airport • Kelowna, BC

48d • CA$19 - CA$20 • Onsite

About The Position

The Hampton Inn & Suites - Kelowna Airport is currently looking to fill the role of Room Attendant. We are also on a bus route, with a stop just outside of the hotel, and our complimentary shuttle also picks up our employees close to the bus loop at UBCO!

Requirements

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Sufficient time management skills
• Ability to work on their own and with teams

Responsibilities

• Maintaining a neatly groomed appearance (uniform clean and name tag on)
• Arriving at least 10 minutes before the start of your scheduled shift
• Must be able to work well in a team atmosphere, as well as independently.
• Must have exceptional time management skills and the ability to work well under pressure.
• Must be able to physically perform all cleaning duties.
• Cleaning all guest rooms within the required time limits (14 guest rooms per day, sometimes more depending on occupancy)
• Able to perform assigned duties with attention to detail, speed, and accuracy.
• Maintaining the hotels cleaning standards and exceeding standard expectations.
• Will be required to report maintenance deficiencies. Notifies management of any damage to guest rooms and ensures rooms are made ready for occupancy. Reporting all health and safety related concerns.
• Follow lost and found procedures, bagging, and tagging accurately.
• Responsible for maintaining cleaning tools and carts, reporting deficiencies.
• Being knowledgeable of our facilities and services, with the ability to promote and direct guests to those areas.
• Welcome and acknowledge guests; anticipate and address guests needs.
• Take and complete all required Brand Training. Following all Brand Standards requirements.
• Performs routine duties in cleaning and servicing guest rooms and public areas, and laundry if need be.
• Maintain linens, towels, and guest supplies in guest rooms.
• Assists in room inspection of the cleaned guest room. Being receptive to feedback.
• Knowledge of cleaning systems and chemicals.
• Follow company health & safety and security procedures.
• Communicate information to the appropriate hotel personnel on any concerns or issues accurately.
• Assisting other departments when necessary and available. Cross training or working at our sister properties.
• Deep Cleaning when assigned, being comfortable working with abrasive chemicals, and using PPE gear.
• Assisting in property walks, parking lot clean ups.
• Available to work varied shifts: days, weekends, and holidays.
• Perform other related duties assigned by the management team.

Benefits

• Extended Health and Dental Benefits
• World-wide accommodation and dining discounts with Hilton brands
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed