Room Attendant - Limelight Mammoth
About The Position
The Room Attendant cleans and services guest rooms according to hotel procedures and presentation standards. Duties include vacuuming, changing linens and towels, making beds, cleaning bathrooms, doing laundry, restocking guest-room linens and amenities, and reporting room status. The role also involves keeping corridors and service areas neat, transporting linens and garbage to designated areas, updating the daily room master worksheet, and performing deep cleaning twice yearly. The Room Attendant responds promptly to guest requests, communicates with guests and colleagues, and reports damage, hazards, repairs, and other room concerns to a supervisor. The position reports to the Director of Housekeeping and is a regular part-time role at Limelight Mammoth.
Requirements
- High school diploma or equivalent preferred.
- Previous cleaning experience preferred.
- Proficient knowledge of housekeeping and hotel policies, cleaning procedures, sanitation standards, and cleaning chemicals.
- Knowledge of proper linen care, bed-making techniques, and room presentation standards.
- Knowledge of OSHA safety standards for working with chemicals.
- Awareness of hotel services and amenities to assist guests with inquiries.
- Understanding of health and safety regulations, including handling biohazard materials and hazardous cleaning agents.
- Ability to clean, stock, and present rooms to brand standards and complete assigned rooms within required timeframes.
- Ability to interact professionally and courteously with guests when needed.
- Ability to understand instructions and report maintenance or security concerns.
- Ability to handle last-minute room changes and urgent guest requests.
- Ability to stay focused and complete tasks efficiently with minimal supervision.
- Willingness to collaborate with housekeeping and hotel staff.
- Respect for guest privacy and confidentiality.
- Ability to work in a physically demanding environment and with chemical cleaning products that may contain allergens.
- Ability to understand and communicate in Spanish and English.
- Ability to reach, crouch, kneel, stand, and bend for extended periods.
- Ability to frequently lift, push, or pull up to 50 pounds, individually or with assistance.
Nice To Haves
- High school diploma or equivalent.
- Previous cleaning experience.
Responsibilities
- Clean and service guest rooms in accordance with hotel procedures.
- Arrange guest rooms uniformly according to housekeeping leadership standards.
- Communicate with internal and external customers to assist guests, collect accurate information, and occasionally diffuse anger.
- Restock linens and amenities according to the guest room legend.
- Report the status of cleaned rooms.
- Report damage, hazards, and items requiring repair to a supervisor.
- Keep corridors and service areas clean and neat.
- Bring linens and garbage to designated areas.
- Update the daily room master worksheet before breaks, lunch, and the end of the shift.
- Perform deep cleaning of rooms twice yearly.
- Respond to guest requests in a timely manner.
- Assume responsibility for all rooms assigned each day.
- Keep cleaning supplies, carts, and storage areas stocked and orderly.
- Identify and address guest concerns and room maintenance needs proactively.
- Perform other duties as assigned.
Benefits
- Paid Time Off Programs
- Employee Ski Pass
- Other company perks
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
