Room Attendant - Limelight Mammoth

Limelight Hotels•Mammoth Lakes, CA

8d•Onsite

About The Position

The Room Attendant is responsible for cleaning and servicing guest rooms, including vacuuming, changing linens and towels, making beds, cleaning bathrooms, and doing laundry. The role maintains rooms and service areas according to housekeeping procedures and brand standards, responds to guest requests, and reports room status and any maintenance, damage, or safety concerns. The position reports to the Director of Housekeeping. This is a regular part-time position at Limelight Mammoth.

Requirements

High school diploma or equivalent preferred.
Previous cleaning experience preferred.
Proficient knowledge of housekeeping and hotel policies, cleaning procedures, sanitation standards, and cleaning chemicals.
Knowledge of proper linen care, bed-making techniques, and room presentation standards.
Knowledge of OSHA safety standards for working with chemicals.
Awareness of hotel services and amenities to assist guests with inquiries.
Understanding of health and safety regulations, including handling biohazard materials and hazardous cleaning agents.
Ability to ensure rooms are cleaned, stocked, and presented to brand standards and complete assigned rooms within required timeframes.
Ability to interact professionally and courteously with guests when needed.
Ability to understand instructions and report maintenance or security concerns.
Ability to keep cleaning supplies, carts, and storage areas stocked and orderly.
Ability to handle last-minute room changes or urgent guest requests and proactively identify guest concerns or room maintenance needs.
Ability to stay focused and complete tasks efficiently with minimal supervision.
Willingness to collaborate with housekeeping and hotel staff.
Discretion and professionalism in respecting guest privacy and confidentiality.
Ability to work in a physically demanding environment and with chemical cleaning products that may contain allergens.
Ability to understand and communicate in Spanish and English.
Ability to reach, crouch, kneel, stand or remain on one's feet, and bend for extended periods.
Ability to work in adverse conditions, use protective equipment to prevent exposure to hazardous materials, and walk on slippery or uneven surfaces.
Ability to frequently lift, push, or pull up to 50 pounds, individually or with assistance.

Nice To Haves

High school diploma or equivalent.
Previous cleaning experience.

Responsibilities

Clean and service guest rooms in accordance with hotel procedures.
Arrange guest rooms uniformly as determined by housekeeping leadership.
Communicate with internal and external customers to assist guests, gather accurate information, and occasionally diffuse anger.
Restock linens and amenities according to the guest room legend.
Report the status of cleaned rooms.
Report damage, hazards, and repair needs to a supervisor.
Keep corridors and service areas clean and neat.
Bring linens and garbage to designated areas.
Update the daily room master worksheet before breaks, lunch, and the end of the shift.
Deep-clean rooms twice yearly.
Respond to guest requests in a timely manner.
Take responsibility for all rooms assigned each day.
Perform other duties as assigned.