Room Attendant - Origin Hotel

Tandem Hospitality Group•Kansas City, MO

3d•Onsite

About The Position

The Room Attendant at Origin Hotel Kansas City is responsible for maintaining the cleanliness of all guest rooms and hallway areas within the hotel by performing a variety of duties. This role ensures that guest accommodations and common areas meet the hotel's standards for cleanliness and presentation.

Requirements

High school education or equivalent; or up to six months related experience or training; or equivalent combination of education and experience
Ability to read and to recognize similarities and differences between words and between series of numbers.
Ability to print and speak simple sentences
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems in situations
Must be able to communicate with guests.
Must be able to recognize situations which may involve guests that require immediate supervisory attention.
Must know and use reasonable care for the safety and security of the guests
Regularly required to stand; walk; use hands to feel objects, tools, or controls; stoop, kneel, crouch, or crawl; and communicate.
Frequently required to sit and reach
Occasionally required to climb or balance
Must regularly lift and/or move up to 25-30 pounds and frequently lift and/or move up to 50 pounds.

Responsibilities

Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures
Stock cart with guest room supplies at beginning and end of shifts
Greet all guests
Replace linens on beds and replenish guest room supplies and amenities
Empty wastebaskets
Rearrange furnishings, drapes and room accessories
Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked
Report any damage, hazards, repairs, and strangers in assigned areas
Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it
Responsible for all keys signed out for the shift
Clean all corridors and service areas
Respond to any projects or requests developed by the Housekeeping management team
Performs other duties as assigned, requested or deemed necessary by management