Room Attendant

DRIFTWOOD HOSPITALITY MANAGEMENT•Dallas, TX

4d•Onsite

About The Position

The Room Attendant is responsible for cleaning and maintaining guest rooms according to company procedures and standards. The role works within a hotel that operates 24 hours a day, seven days a week; operational demands may require variation in shift days, starting times, and hours worked per week. The attendant may also assist other Housekeeping Personnel and perform related duties as requested by management. The position requires maintaining a neat, clean, and well-groomed appearance; following company policies and safety and security procedures; and helping provide a safe work environment. Physical activities include bending, reaching, standing, walking, and lifting up to 50 pounds.

Requirements

Ability to bend and reach to dust, clean, and make beds and bathrooms.
Ability to stand and walk for varying lengths of time, often for long periods.
Ability to communicate with different kinds of people to provide information, answer questions, and deliver required services.
Ability to visually inspect rooms for cleanliness and guest belongings left behind.
Written communication skills to mark completed rooms on daily paperwork.
Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
Ability to lift up to 50 pounds.
Ability to perform frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Responsibilities

Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities.
Follow guest-room knocking procedures before entering.
Clean assigned guest rooms and restock room amenities.
Complete the full housekeeping checklist.
Accurately report completed rooms to the supervisor for inspection.
Report guest-room damage and hazards, such as burned-out bulbs or broken furniture and lights, in Guestware or to the Housekeeping Coordinator.
Secure guest-room doors when exiting.
Keep corridors and service areas neat.
Turn in lost-and-found items and guest-room keys.
Follow company policies, safety and security procedures, fire prevention procedures, and emergency procedures.
Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
Maintain a neat, clean, and well-groomed appearance.
Assist other Housekeeping Personnel when needed.
Perform related duties as requested by management.