Room Attendant – Hotel Housekeeping | Reikart House

Reikart House • Amherst, NY

4d • Onsite

About The Position

As a Room Attendant at Reikart House, A Tribute Portfolio Hotel, you will play a crucial role in ensuring guest satisfaction by maintaining high standards of cleanliness, comfort, and presentation in guest rooms and hotel public areas. This position requires attention to detail, a commitment to creating welcoming spaces, and the ability to perform physical tasks efficiently. While previous hotel housekeeping experience is not required, a pride in one's work and an understanding of the importance of a clean environment are essential.

Requirements

• Takes pride in maintaining high standards of cleanliness and presentation.
• Pays close attention to detail.
• Has basic knowledge of cleaning principles and cleaning products.
• Can safely operate standard housekeeping and cleaning equipment.
• Is dependable and maintains a friendly, courteous demeanor.
• Can understand and follow verbal and written instructions.
• Is comfortable performing physical work throughout an eight-hour shift.
• Can work independently and as part of a team.
• Takes responsibility for hotel equipment, keys, supplies, and property.
• Immediately reports unsafe conditions, maintenance concerns, and damaged property.
• Familiar with basic cleaning principles, products, and housekeeping equipment.
• Able to identify dirt, dust, debris, and cleanliness concerns.
• Able to read and follow written and verbal instructions.
• Comfortable with frequent lifting, pushing, pulling, reaching, bending, kneeling, and walking.
• Able to safely maneuver a fully loaded housekeeping cart.
• Comfortable working with arms raised overhead as needed.
• No previous experience required.
• Possesses at least ninth-grade reading and writing skills.

Responsibilities

• Clean and prepare guest rooms, hallways, public areas, and other assigned hotel spaces.
• Clean and sanitize bathrooms, showers, tubs, toilets, sinks, mirrors, floors, and other surfaces.
• Strip and remake beds using fresh linens and inspect beds and surrounding areas for cleanliness.
• Dust, polish, vacuum, and clean furniture, fixtures, floors, windows, doors, walls, and other surfaces.
• Replace towels, toiletries, guest amenities, literature, hangers, blankets, pillows, and other supplies.
• Set up and maintain clean, organized, and properly stocked housekeeping carts and storage areas.
• Inspect guest room locks, lights, televisions, faucets, and other equipment and report maintenance concerns.
• Secure and maintain custody of keys, equipment, supplies, and hotel property.
• Assist with laundry by sorting soiled linens, operating commercial laundry equipment, folding clean linens, and distributing them to housekeeping areas.
• Clean patio and balcony areas as assigned.
• Work with other hotel departments to support overall hotel operations.
• Maintain a friendly, cheerful, and courteous demeanor.
• Follow all housekeeping, safety, sanitation, and security procedures.
• Perform other duties as assigned.

Benefits

• Great housekeeping isn't just about clean rooms - it's about creating an environment where guests feel welcomed, comfortable, and confident in their stay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED