Room Attendant

OTH Hotels Resorts•Parsippany, NJ

14d

About The Position

The Room Attendant cleans, prepares, and maintains guest rooms according to established cleanliness and quality standards. The role ensures rooms are hygienic, well-stocked, and in excellent condition to provide guests with a comfortable and welcoming experience. The position operates in a fast-paced housekeeping environment with daily room quotas and frequent physical activity, including standing, walking, bending, lifting, and carrying items weighing up to 25–50 lbs. Shifts may include mornings, evenings, weekends, and holidays depending on operational needs. Success requires attention to detail, time management, and a commitment to cleanliness and guest satisfaction. The position is non-exempt and reports to the Housekeeping Manager or Executive Housekeeper. Travel is not required. Previous housekeeping or cleaning experience is preferred but not required. A high school diploma or equivalent is preferred; no certifications are required.

Requirements

High school diploma or equivalent preferred.
Strong attention to detail and commitment to cleanliness.
Effective time management and ability to meet daily room quotas.
Reliable, punctual, and self-motivated work ethic.
Basic communication skills and a customer service mindset.
Ability to work independently and as part of a team.
Ability to stand, walk, bend, kneel, and reach for extended periods.
Ability to frequently lift and carry items weighing up to 25–50 lbs.
Ability to push and pull housekeeping carts and equipment.
Ability to sustain physical activity and perform repetitive physical tasks efficiently and safely throughout the shift.
Ability to work in indoor environments with exposure to cleaning chemicals.
Flexibility to work weekends, holidays, and varied shifts.

Nice To Haves

Previous housekeeping or cleaning experience.
Knowledge of cleaning chemicals and equipment.

Responsibilities

Clean and prepare guest rooms according to established hotel standards.
Make beds, vacuum floors, dust surfaces, and sanitize room areas.
Clean bathrooms, including toilets, sinks, showers, mirrors, and fixtures.
Replace linens, towels, and guest toiletries as needed.
Restock minibar items and in-room supplies.
Empty trash and replace liners in guest rooms and service areas.
Report maintenance issues, including broken fixtures, leaks, or damaged furniture.
Respond to guest requests for towels, amenities, or other supplies.
Respect guest privacy and security and provide courteous, professional service.
Clean hallways, housekeeping carts, and service areas as assigned.
Maintain the cleanliness and organization of housekeeping equipment and supply areas.
Follow proper handling and storage procedures for cleaning chemicals and tools.
Follow hotel safety, sanitation, hygiene, guest room entry, and privacy procedures, as well as company policies and housekeeping guidelines.