Room Attendant

HEI Hotels and Resorts•Los Angeles, CA

11d•Onsite

About The Position

Maintain hotel rooms and the building to ensure a safe and clean experience for hotel guests, associates, and vendors. The Room Attendant cleans and prepares guest rooms, replenishes supplies, inspects completed rooms, and follows cleaning procedures and instructions for using cleaning agents. The position requires regular attendance, teamwork, communication with different audiences, and the ability to perform physically demanding cleaning tasks. Other job-related duties may be assigned.

Requirements

Ability to scrub and scour surfaces, extend arms overhead to clean, and work in confined spaces.
Knowledge of chemical cleaning agents and operation of various cleaning equipment, with or without reasonable accommodation.
Ability to push and/or pull equipment weighing up to 100 lbs., with or without reasonable accommodation.
Ability to lift bedspreads weighing up to 50 lbs.
Effective verbal and written communication skills.
Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.
Willingness to help coworkers and work as a team player.

Responsibilities

Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cleaning tools and agents.
Follow cleaning procedures and instructions for the use of cleaning agents.
Strip and make beds, changing linens.
Dust furniture, pictures, drawers, window ledges, and shelves.
Vacuum rooms and empty trash.
Replenish guest-room amenities, linens, and supplies.
Sign for room keys, retrieve them, take them to assigned rooms, and restock the heavy cart.
Visually inspect rooms for cleanliness and appearance and mark them complete.
Follow attendance rules and be available to work regularly.
Help coworkers with their duties and perform other job-related tasks as assigned.