Room Attendant

KOLTER HOSPITALITY GROUP•Boca Raton, FL
•$15 - $15•Onsite

About The Position

A Kolter Hospitality Room Attendant delivers service excellence by creating a welcoming, helpful, and exceptional experience for guests. The role is responsible for maintaining clean, comfortable, and inviting guest rooms and supporting a positive guest experience. This is a seasonal position at Hyatt Place Boca Raton in Boca Raton, Florida, with a listed hourly pay range of $15.00 to $15.00. The job shift is listed as any. The position requires working weekends and holidays, with hours that may vary based on occupancy levels and hotel needs. A high school diploma or GED is preferred, as is prior housekeeping experience, though housekeeping experience is not required. The role involves physical work, including completing at least 16 room credits, lifting at least 50 pounds, maneuvering a cart weighing up to 250 pounds, and standing or walking for extended periods. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Ability to clearly understand and communicate with guests.
  • Ability to complete a minimum of 16 room credits.
  • Ability to push, pull, and lift a minimum of 50 pounds.
  • Ability to push or maneuver a cart weighing up to 250 pounds.
  • Ability to bend, kneel, and stretch.
  • Ability to walk and stand for extended periods.
  • Free motion of the arms above the waist.
  • Must be able to work weekends and holidays.
  • High school diploma or GED preferred.
  • Prior housekeeping experience preferred but not required.

Nice To Haves

  • High school diploma or GED.
  • Prior housekeeping experience.

Responsibilities

  • Clean assigned rooms.
  • Change linens and make beds.
  • Thoroughly clean bathrooms.
  • Sweep, vacuum, dust, mop, and pick up trash.
  • Replenish guest amenities and toiletries.
  • Load and organize the cart and store it properly at the end of each shift.
  • Receive keys and assigned rooms, and return keys at the end of each shift.
  • Respond to guest requests and report guest issues.
  • Follow proper lost-and-found procedures for items left in guest rooms.
  • Report items in need of repair.
  • Follow all safety procedures while working.
  • Handle and solve workplace problems effectively and innovatively.
  • Remain positive and helpful while maintaining a steady pace.
  • Support the success and growth of the company and act honorably.
  • Provide personalized guest service and show eagerness to grow or develop within the company.
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