Room Attendant

Charlestowne Hotels•Saint Augustine, FL

54d•Onsite

About The Position

To clean rooms and halls in hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be anonymously assigned. Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures. Stock cart with guest room supplies at beginning of shift. Greet any and all guests with a “Good Morning” (or afternoon, evening). Replace linens on beds and replenish guest room supplies. Empties wastebaskets, and empties and cleans ashtrays. Rearrange furnishings, drapes and room accessories. Provide necessary linen and amenities to guests in accordance with the guest room legend. Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. Report any damage, hazards, repairs, and strangers in assigned areas. Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it. Responsible for all keys signed out for the shift. Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. Replaces light bulbs (if necessary). Restock cart at end of shift and organize the linen closet to prepare for the next day. Other housekeeping duties as assigned.

Requirements

Ability to perform each essential duty satisfactorily.
Less than high school education; or up to six months related experience or training; or equivalent combination of education and experience.
Ability to read a limited number of two-and three-syllable words and to recognize similarities and differences between words and between series of numbers.
Ability to print and speak simple sentences.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems in situations.
Must be able to speak English to communicate with guests.
Must be able to recognize situations which may involve guests that require immediate supervisory attention.
Must know and use reasonable care for the safety and security of the guests.

Responsibilities

Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures.
Stock cart with guest room supplies at beginning of shift.
Greet any and all guests with a “Good Morning” (or afternoon, evening).
Replace linens on beds and replenish guest room supplies.
Empties wastebaskets, and empties and cleans ashtrays.
Rearrange furnishings, drapes and room accessories.
Provide necessary linen and amenities to guests in accordance with the guest room legend.
Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
Report any damage, hazards, repairs, and strangers in assigned areas.
Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it.
Responsible for all keys signed out for the shift.
Clean all corridors and service areas.
Respond to any projects or requests developed by the Housekeeping management team.
Replaces light bulbs (if necessary).
Restock cart at end of shift and organize the linen closet to prepare for the next day.
Other housekeeping duties as assigned.