Room Attendant

Pyramid Global Hospitality • Oklahoma City, OK

12d

About The Position

The posting title is Room Attendant, but the description outlines a Spa Attendant role at OKANA Resort & Indoor Water Park. The Spa Attendant supports guests’ experience in the resort spa by greeting guests, introducing the facilities and program components, answering questions, and helping guests with requests. The role also helps keep the spa and fitness room clean, safe, and stocked with essential supplies, and works with other team members to provide courteous and efficient service.

Requirements

• Have, or be able to obtain, CPR and First Aid certification; preferred.
• Have an engaging and welcoming personality.
• Demonstrate strong attention to detail.
• Be able to work under pressure in a fast-paced environment.
• Have a passion for creating an exceptional experience for guests.
• Have excellent communication skills.
• Be able to frequently bend, push or pull, and lift or carry up to 30 pounds, and occasionally lift or carry up to 50 pounds.
• Have a flexible schedule that allows for weekend and holiday work.

Nice To Haves

• CPR and First Aid certification, or the ability to obtain it.

Responsibilities

• Greet clients as they enter the spa.
• Provide clients with tours and information about the facility and its features.
• Assist clients and guests with proper equipment usage.
• Assist guests with booking treatments by phone or in person and record transactions in the appropriate area.
• Report accidents or injuries to the Security Department.
• Monitor the spa and fitness room for cleanliness and safety, and provide direction or instruction when appropriate.
• Keep the spa area clean and stocked with essential items.
• Assist guests with needs or requests in a courteous and efficient manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed