Room Attendant

Fairfield Inn & Suites Woodstock•Woodstock, GA

About The Position

The Room Attendant cleans and services guest rooms to provide guests with a pleasant and comfortable experience. The role also includes cleaning public areas, maintaining a healthy and safe environment, reporting technical issues and maintenance needs, updating room statuses, and replenishing cleaning supplies. The position requires a high school diploma, GED, or equivalent. A pre-employment background check is required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Minimum high school diploma, GED, or equivalent.
  • Experience in customer service, forward-facing, or other guest-related positions.
  • Experience cleaning in a customer-focused environment.
  • Pre-employment background check required.

Nice To Haves

  • Prior experience in the hospitality industry as a room attendant.
  • Experience with the specific brand, as applicable.

Responsibilities

  • Greet guests and respond to requests.
  • Maintain a healthy and safe environment in guest rooms.
  • Change bed linen and make beds.
  • Replace used towels and bathroom amenities such as shampoo and soap.
  • Sweep and mop floors.
  • Vacuum carpets.
  • Dust and polish furniture.
  • Empty trash containers.
  • Clean public areas, such as corridors.
  • Report technical issues and maintenance needs.
  • Update the status of guest rooms on the assignment board.
  • Restock the cleaning cart and/or supplies.
  • Follow all health and safety rules.
  • Attend meetings as required.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • 401K.
  • Generous PTO program.
  • Opportunities to advance a career within the company.
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