Room Attendant

Embassy Suites Chevy Chase • Washington, DC

8d • $20 - $27 • Onsite

About The Position

The Room Attendant maintains clean and attractive guestrooms while providing attentive, courteous, and efficient service to guests. The role includes preparing housekeeping carts, cleaning guest rooms and shared areas, replenishing supplies, reporting missing items and maintenance issues, and following Lost and Found procedures. The position is with Highgate Hotels at an all-suite hotel near the Friendship Heights Metro Station.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field is preferred.
• Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand throughout the entire shift.
• Ability to communicate effectively verbally and in writing with employees at all levels and with guests in an attentive, friendly, courteous, and service-oriented manner.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or related field.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties, including preparing guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas, and closets clean, neat, and vacuumed.
• Restock the housekeeping cleaning cart for the next day's use.
• Replenish chemical bottles.
• Report missing room items, such as irons, ironing boards, and hair dryers, to the Housekeeping Supervisor or Manager.
• Immediately report maintenance repairs to the Housekeeping Supervisor or Manager.
• Handle Lost and Found items according to standards.
• Ensure overall guest satisfaction.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty, personal, medical, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED