Room Attendant

Pyramid Global Hospitality
•Onsite

About The Position

The job posting’s title is Room Attendant, although the description itself is for a Spa Attendant. The Spa Attendant supports the guest experience in the resort spa by welcoming guests, introducing them to the facilities and programs, and helping ensure they have an enjoyable and relaxing visit. The role keeps the spa area clean and stocked, assists guests with requests and equipment, and works with other team members to provide courteous and efficient service. The position is at OKANA Resort and Indoor Water Park in Oklahoma City, Oklahoma. The posting says compensation depends on factors including skills, experience, certifications, and office location, but it does not provide a salary range.

Requirements

  • Have an engaging and welcoming personality.
  • Demonstrate strong attention to detail.
  • Be able to work under pressure in a fast-paced environment.
  • Have a passion for creating an exceptional guest experience.
  • Have excellent communication skills.
  • Be able to frequently bend, push or pull, and lift or carry up to 30 pounds, and occasionally lift or carry up to 50 pounds.
  • Have a flexible schedule that allows work on weekends and holidays.

Nice To Haves

  • CPR and First Aid certification, or the ability to obtain them.

Responsibilities

  • Greet clients as they enter the spa.
  • Provide clients with tours and information about the facility and its features.
  • Assist clients and guests with proper equipment usage.
  • Assist guests with booking treatments by phone or in person and record transactions in the appropriate area.
  • Report accidents or injuries to the Security Department.
  • Monitor the spa and fitness room for cleanliness and safety, and provide direction or instruction when appropriate.
  • Keep the spa area clean and stocked with essential items, and assist guests with needs or requests.
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