Room Attendant

Hyatt Centric Delfina•Santa Monica, CA
•$27 - $33•Onsite

About The Position

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Requirements

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

  • Thoroughly clean guestrooms according to standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas and closets clean, neat and vacuumed
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Ensure overall guest satisfaction.

Benefits

  • Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests.
  • As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.
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