Room Attendant

LBA Hospitality•Orlando, FL
•Onsite

About The Position

LBA Hospitality is hiring a Room Attendant to help create a clean, comfortable, and welcoming experience for every guest. The Room Attendant cleans and prepares guest rooms according to LBA and brand standards while organizing supplies, protecting guest privacy, and providing friendly, professional service. The role includes cleaning guest rooms and, when assigned, maintaining public and back-of-house areas. The associate follows housekeeping, sanitation, safety, security, and emergency procedures; responds courteously to guest requests; reports maintenance or safety concerns; and uses hotel systems and communication tools such as Quore or Hotel Effectiveness. The position is on-site and may involve varied shifts, including weekends and holidays.

Requirements

  • Dependable, trustworthy, detail-oriented, and committed to excellent guest service.
  • Able to work independently and as part of a team, follow established procedures, and manage multiple priorities.
  • Able to learn and use job-related technology and communicate professionally with guests and coworkers.
  • Able to stand and walk for extended periods and bend, stretch, reach, crawl, and kneel, with or without reasonable accommodation.
  • Able to lift or carry up to 30 pounds and push or pull up to 60 pounds, with or without reasonable accommodation.
  • May be required to work varied shifts, including weekends and holidays.
  • Employment may be subject to job-related screening consistent with company policy and applicable law.

Nice To Haves

  • Previous housekeeping or cleaning experience in a hotel, hospital, residential, or care-facility environment.
  • High school diploma or equivalent.

Responsibilities

  • Clean vacant and occupied guest rooms thoroughly and meet established quality and productivity expectations.
  • Make beds; replace linens and towels; clean bathrooms; dust; vacuum; remove trash; and replenish guest supplies.
  • Follow housekeeping procedures, training checklists, sanitation requirements, and periodic deep-cleaning schedules.
  • Handle and organize linens, supplies, chemicals, and housekeeping equipment properly.
  • Inspect rooms and promptly report maintenance concerns, safety hazards, damages, or discrepancies.
  • Respond promptly and courteously to guest requests and questions.
  • Help maintain public areas, restrooms, stairwells, breakrooms, and back-of-house areas when assigned.
  • Protect guest privacy and follow safety, security, key-control, and emergency procedures.
  • Use required hotel systems and communication tools, such as Quore or Hotel Effectiveness.
  • Maintain a clean, professional appearance consistent with uniform and grooming standards.
  • Perform other related duties within the associate’s training and capabilities.

Benefits

  • Quarterly bonus program
  • Paid time off
  • Paid holidays
  • 401(k) with employer match
  • Option to be paid daily with DailyPay
  • Competitive wages
  • Hotel discounts
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