Room Attendant-IHG Army Hotels Holiday Inn Express- Fort Knox, Ky

IHG

1d•Onsite

About The Position

As a room attendant you will clean guest rooms and/or suites in a timely manner to ensure total guest satisfaction. At IHG, we’ve made a promise to deliver True Hospitality for Good, making guests and colleagues feel welcome, cared for, recognised and respected globally. The company is one of the world’s leading hotel groups, with a growing team of 370,000 colleagues across 100 countries. They seek individuals who care, notice the little things, and are always looking for ways to improve, encouraging passion, innovation, collaboration, and ambition to go further together.

Requirements

Basic reading, writing, and math skills.
Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds.
Frequently standing up and moving about the facility
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, and kneeling, walking up and down stairs.

Nice To Haves

Some housekeeping experience
Ability to speak English is preferred.

Responsibilities

Clean and service assigned rooms/areas according to IHG standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc.
May include cleaning of kitchen area, this will include stove, refrigerators and coffee makers.
Response to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Notify when service is completed to supervisor so room may be sold or occupied.
Report any damage or unsafe conditions to supervisor
Report, turn in, and log all lost and found items according to IHG procedures.
Promote Teamwork and quality service through daily communication and coordination with other departments.
May regularly assist with deep cleaning projects
May assist with other duties assigned
Will have to work outside in different weather elements
Will have to work weekends and Holidays