Room Attendant/Housekeeper

Holiday Inn Express-Orangeburg • Holiday Inn Express & Suites- Orangeburg, SC

1d

About The Position

The Room Attendant is responsible for cleaning and preparing guest rooms to meet hotel and IHG brand standards and provide guests with a clean, comfortable, and welcoming environment. The role requires dependability, hard work, attention to detail, and a commitment to cleanliness and guest service.

The Room Attendant services assigned rooms, replenishes supplies, inspects room presentation, reports maintenance or safety concerns, and follows cleaning procedures, security practices, hotel policies, and IHG standards. The position also includes maintaining housekeeping carts and work areas and assisting with other housekeeping duties as assigned.

Requirements

• Previous hotel housekeeping or cleaning experience is preferred but not required.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Good time-management and organizational skills.
• Dependable, punctual, and professional.
• Ability to work in a fast-paced environment.
• Ability to stand, bend, kneel, push, pull, and lift throughout the shift.
• Ability to work flexible schedules, including weekends and holidays.
• Positive attitude and willingness to provide excellent guest service.

Nice To Haves

• Previous hotel housekeeping or cleaning experience.

Responsibilities

• Clean and service assigned guest rooms according to hotel and IHG brand standards.
• Make beds, change linens, and replace towels and washcloths.
• Clean and sanitize bathrooms, including toilets, showers, sinks, mirrors, and countertops.
• Dust furniture, fixtures, lamps, and other surfaces.
• Vacuum carpets, sweep, and mop floors as needed.
• Replenish guest room amenities, toiletries, towels, and other supplies.
• Empty trash and remove used linens from guest rooms.
• Inspect rooms for cleanliness, organization, and proper presentation.
• Report maintenance issues, damages, and safety concerns to the appropriate department.
• Respond professionally to guest requests and inquiries.
• Follow proper cleaning chemical procedures and safety guidelines.
• Keep housekeeping carts, storage areas, and workspaces clean and organized.
• Respect guest privacy and follow hotel security procedures.
• Meet established room-cleaning productivity and quality expectations.
• Follow IHG brand standards, housekeeping procedures, and hotel policies.
• Assist with additional housekeeping duties as assigned by management.

Benefits

• Competitive hourly pay.
• Friendly and supportive work environment.
• Opportunities for growth and advancement.
• Employee benefits, where applicable.
• Opportunity to work with a recognized IHG hotel brand.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed