Room Attendant
About The Position
A Room Attendant is responsible for maintaining the cleanliness of guest rooms and suites. The role includes cleaning assigned rooms to ensure quality and cleanliness, reporting discrepancies and maintenance problems to a supervisor, and responding promptly to guest requests with excellent customer service. Typical shifts may include weekends and holidays when required. Buffalo Lodging Associates is a hotel management company based in Canton, Massachusetts. Founded in 1996, the company manages a portfolio of 50 hotels and partners with Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotels International. Its associates are described as welcoming, committed, and passionate about providing a best-in-class hospitality experience and operational excellence.
Requirements
- Previous experience in a hotel setting, or willingness to be trained.
- Excellent customer service skills.
- Ability to work alone or as part of a team.
- Ability to remain on one’s feet for extended periods.
- Ability to navigate a cart weighing up to 100 lbs.
- Ability to lift and carry up to 25 lbs.
- Engaging personality.
Responsibilities
- Clean assigned guest rooms and suites to the supervisor’s quality and cleanliness standards.
- Clean floors, vacuum, change linens, make beds, and clean bathrooms.
- Report discrepancies and maintenance problems to the supervisor.
- Respond promptly to guest requests and provide excellent customer service.
- Work shifts that may include weekends and holidays when required.
Benefits
- Paid weekly (every Friday).
- Medical, dental, and vision insurance.
- 401(k) retirement savings plan with employer match.
- Paid vacation and sick time.
- Paid holidays.
- Tuition reimbursement.
- Flexible spending account.
- Company-paid life insurance.
- Company-paid short-term disability insurance.
- Long-term disability insurance.
- Employee assistance program.
- Hotel discounts for the employee, friends, and family.
- Monthly employee appreciation activities and events.
- Learning and development opportunities.
- Employee referral program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
