Room Attendant

Hilton Garden Inn Rock Hill • Rock Hill, SC

21d

About The Position

The Room Attendant cleans and services guest rooms to provide guests with a pleasant and comfortable experience. The role includes maintaining safe, healthy guest rooms and cleaning public areas, responding to guest requests, reporting maintenance issues, updating room statuses, and replenishing cleaning supplies. A pre-employment background check is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Experience in customer service, forward-facing, or other guest-related positions.
• Experience cleaning in a customer-focused environment.
• Minimum high school diploma, GED, or equivalent.
• Successful completion of a pre-employment background check.

Nice To Haves

• Prior experience in the hospitality industry as a room attendant.
• Experience with the specific brand, as applicable.

Responsibilities

• Greet guests and respond to requests.
• Maintain a healthy and safe environment in guest rooms.
• Change bed linen and make beds.
• Replace used towels and bathroom amenities such as shampoo and soap.
• Sweep and mop floors.
• Vacuum carpets.
• Dust and polish furniture.
• Empty trash containers.
• Clean public areas such as corridors.
• Report technical issues and maintenance needs.
• Update the status of guest rooms on the assignment board.
• Restock cleaning carts and/or supplies.
• Follow all health and safety rules.
• Attend meetings as required.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Generous paid time off program.
• Opportunities to advance a career within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED