Room Attendant

EOS•Key West, FL

37d•Onsite

About The Position

The Room Attendant is responsible for cleaning a specified number of guest rooms and suites to the hotel's standards. This includes ensuring guest bathrooms, bedrooms, and sitting areas are kept to a high level of cleanliness. The role involves making beds with fresh linen, dusting all surfaces, vacuuming rooms, and replacing amenities and literature as per hotel procedures. Additionally, the Room Attendant will handle guest requests promptly, maintain supplies, and ensure all keys are accounted for. They are also responsible for returning lost items, communicating room status to supervisors, and assisting with preventive cleaning programs and housekeeping meetings.

Requirements

One-year of previous housekeeping experience in a commercial setting.
Hotel experience preferred.

Responsibilities

Clean guest rooms/suites to hotel S.O.P. standards.
Clean guest bathrooms, bedrooms, and sitting areas to a high level of cleanliness.
Make beds with clean linen and place clean linen in bathrooms daily.
Dust all surfaces in rooms daily.
Vacuum all guest rooms daily.
Replace room amenities, literature, and other items as prescribed by hotel S.O.P.'s.
Clean doors, mirrors, and other surfaces in the room.
Empty wastebaskets and ashtrays, replace liners and clean ashtrays.
Remove food trays, dishes, and glasses from rooms.
Check closets for the proper number of hangers and laundry bags and replace as needed.
Handle all guest requests as soon as possible.
Maintain supplies, linen, and materials as provided.
Be responsible for any assigned keys.
Return lost items to housekeeping at the end of the day.
Communicate all cleaned rooms to supervisor.
Return to unfinished rooms as requested to complete tasks or replace missing items.
Maintain knowledge of cleaning supplies issued daily to ensure they are used according to instructions to avoid injury/accidents or damage to hotel property.
Check with supervisor upon completion of room assignments before leaving for the day.
Assist with preventive cleaning program as assigned.
Attend all meetings related to housekeeping.