Room Attendant

OTH Hotels • Pittsburgh, PA

21d • Onsite

About The Position

The Room Attendant is responsible for cleaning, preparing, and maintaining guest rooms to established cleanliness and quality standards. The role ensures rooms are hygienic, well-stocked, and presented in excellent condition to support a comfortable guest experience. It takes place in a fast-paced housekeeping environment with daily room quotas and frequent physical activity. Shifts may include mornings, evenings, weekends, and holidays depending on operational needs. Success requires attention to detail, time management, and a commitment to cleanliness and guest satisfaction.

Requirements

• High school diploma or equivalent preferred.
• Previous housekeeping or cleaning experience preferred but not required.
• Strong attention to detail and commitment to cleanliness.
• Effective time management and ability to meet daily room quotas.
• Reliable, punctual, and self-motivated work ethic.
• Basic communication skills and a customer-service mindset.
• Ability to work independently and as part of a team.
• Flexibility to work weekends, holidays, and varied shifts.
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Ability to frequently lift and carry items weighing 25–50 lbs.
• Ability to push and pull housekeeping carts and equipment and perform repetitive physical tasks safely and efficiently.
• Ability to work in indoor environments with exposure to cleaning chemicals.

Nice To Haves

• Knowledge of cleaning chemicals and equipment.

Responsibilities

• Clean and prepare guest rooms according to established hotel standards, including making beds, vacuuming, dusting, and sanitizing room areas.
• Clean bathrooms, including toilets, sinks, showers, mirrors, and fixtures.
• Replace linens, towels, and guest toiletries as needed.
• Restock minibar items and in-room supplies.
• Empty trash and replace liners in guest rooms and service areas.
• Report maintenance issues, including broken fixtures, leaks, or damaged furniture.
• Respond to guest requests for towels, amenities, or other supplies.
• Respect guest privacy and security, and provide courteous, professional service.
• Clean hallways, housekeeping carts, and service areas as assigned.
• Maintain clean and organized housekeeping equipment and supply areas.
• Follow proper handling and storage procedures for cleaning chemicals and tools.
• Follow hotel safety, sanitation, hygiene, guest-room-entry, and privacy procedures, as well as company policies and housekeeping guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED