Room Attendant

Hilton•Winston Salem, NC

14d•Onsite

About The Position

LBA Hospitality is hiring a Room Attendant for the upcoming Homewood Suites Winston Salem. The hotel is set to open in December, with work starting in mid-November to prepare it for opening. The Room Attendant cleans and prepares guest rooms according to LBA and brand standards, organizes supplies, protects guest privacy, and provides friendly, professional service. This is an on-site position that may require varied shifts, including weekends and holidays.

Requirements

Previous housekeeping or cleaning experience in a hotel, hospital, residential, or care-facility environment is preferred.
High school diploma or equivalent preferred.
Dependable, trustworthy, detail-oriented, and committed to excellent guest service.
Ability to work independently and as part of a team, follow established procedures, and manage multiple priorities.
Ability to learn and use job-related technology and communicate professionally with guests and coworkers.
With or without reasonable accommodation, ability to stand and walk for extended periods; bend, stretch, reach, crawl, and kneel; lift or carry up to 30 pounds; and push or pull up to 60 pounds.
Employment may be subject to job-related screening consistent with company policy and applicable law.

Nice To Haves

Previous housekeeping or cleaning experience in a hotel, hospital, residential, or care-facility environment.
High school diploma or equivalent.

Responsibilities

Clean vacant and occupied guest rooms thoroughly and within established quality and productivity expectations.
Make beds; replace linens and towels; clean bathrooms; dust and vacuum; remove trash; and replenish guest supplies.
Follow housekeeping procedures, training checklists, sanitation requirements, and periodic deep-cleaning schedules.
Handle and organize linens, supplies, chemicals, and housekeeping equipment properly.
Inspect rooms for cleanliness and promptly report maintenance concerns, safety hazards, damages, or discrepancies.
Respond promptly and courteously to guest requests or questions.
Help maintain public areas, restrooms, stairwells, breakrooms, and back-of-house areas when assigned.
Maintain guest privacy and follow safety, security, key-control, and emergency procedures.
Use required hotel systems and communication tools, such as Quore or Hotel Effectiveness.
Maintain a clean, professional appearance consistent with uniform and grooming standards.
Perform other related duties within the associate’s training and capabilities.