Room Attendant - Oceanside Hotel
About The Position
The Room Attendant provides guest-oriented service by making strong emotional connections with guests and delivering efficient, prompt, courteous, trouble-free, and proactive service. The role is responsible for cleaning guest rooms according to hotel policies and standards, maintaining room-attendant supplies and equipment, and helping guests with information about hotel services and local attractions. The position has no supervisory responsibilities. It is full-time, with work hours and days that vary based on business needs, including weekends, holidays, evenings, and/or overnight shifts. Duties may change or include other tasks as needed.
Requirements
- At least one year of housekeeping experience.
- Able to speak and understand basic English.
- Able to work independently and exercise good judgment to resolve issues.
- Able to meet the physical demands of the role, including standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day, and frequently lifting or moving items over 50 pounds.
- Must be able to work weekends, holidays, evenings, and/or overnight shifts as business needs require.
Nice To Haves
- At least one year of hospitality experience is preferred.
- High school education is preferred.
Responsibilities
- Complete assigned checklists.
- Collect the daily worksheet and applicable keys each morning, and return them by the end of the shift.
- Maintain the supply cart and vacuum cleaner to support efficient work and an orderly appearance.
- Stock the cart or bag in the morning and afternoon with required linens, guest supplies, and cleaning equipment.
- Sort damaged linen or linen requiring re-washing and return it to Laundry.
- Clean guest rooms daily according to operational policies and standards.
- Remove soiled bed and bath linens and replace them with clean linens.
- Remove trash from rooms.
- Clean bathroom areas and dust all surfaces.
- Replenish promotional materials, literature, and stationery.
- Maintain a professional image in accordance with hotel and company appearance and dress guidelines.
- Cooperate with and assist other employees as needed.
- Promote hotel services, facilities, and outlets, and provide guests with information such as local attractions and directions.
- Perform other duties assigned by the manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
