Room Attendant

LM SERVICES CORPORATION GROUP•St. Louis, MO

9d•$16 - $0•Onsite

About The Position

The Room Attendant cleans and stocks guest rooms to meet the company’s standards of cleanliness. The role also includes maintaining assigned public areas, inspecting rooms, reporting maintenance issues, and providing courteous assistance to guests. Associates must maintain a neat, clean, and well-groomed appearance and comply with company standards and property rules. The hospitality business operates seven days a week, 24 hours a day, so schedules may vary and may include weekends, holidays, and overtime. Associates may also attend meetings outside their work shift as needed.

Requirements

Ability to push or pull equipment weighing up to 150 pounds.
Ability to lift and carry objects weighing an average of 25–50 pounds.
Ability to scrub and scour surfaces, extend arms overhead for cleaning tasks, and work in confined spaces.
Ability to communicate effectively with associates and guests.
Ability to follow instructions and directions and meet deadlines, including the required room-cleaning quota specified by management.
Basic English comprehension sufficient to understand labels, instructions, and basic guest requests.
Any combination of education and experience that provides the knowledge, skills, and abilities needed to perform the job.
Ability to perform essential functions with or without reasonable accommodation, using an appropriate combination of skills and abilities.
Maintain a neat, clean, and well-groomed appearance.
Availability to work varying schedules, weekends, holidays, and overtime as business needs require.

Responsibilities

Clean guest-room bathrooms and surfaces, including tubs, toilets, sinks, walls, mirrors, tiles, counters, windows, and floors.
Spot-clean stains on walls, doors, carpets, and furniture.
Strip and make beds; change linens, including bed skirts, mattress toppers, and pillow protectors as needed.
Dust furniture, pictures, window ledges, and shelves; check under beds for trash or debris.
Maintain assigned public areas, such as the lobby, public restrooms, offices, elevators, and stairways.
Vacuum rooms, empty trash, and replenish guest-room amenities, linens, and supplies.
Sign for and retrieve keys, and push the room cart.
Visually inspect rooms for cleanliness and appearance and indicate when room cleaning is complete.
Report repairs or maintenance problems to a supervisor.
Greet guests and ask whether they are enjoying their stay.
Respond promptly to guest requests for items, safety instructions, assistance, directions, or information.
Report suspicious persons or activities and hazardous or unsafe conditions to a supervisor or manager.
Turn in found items to the property Lost and Found Department.
Perform other assigned duties, including cleaning rooms, assisting Room Attendants, or cross-training when necessary.
Attend group or department meetings as needed.
Maintain a hospitable service atmosphere and comply with company standards, rules, and regulations.