Room Attendant

onboarding • Plano, TX

12d • $0 - $18 • Onsite

About The Position

NewcrestImage is hiring a Room Attendant for The Clara Hotel in Plano, Texas. NewcrestImage designs, builds, and operates hotels and describes its mission as inspiring creativity and innovation to operate trendsetting hotels. The company emphasizes integrity, loyalty, adaptability, and excellence.

The Room Attendant cleans and prepares assigned guest rooms, uses cleaning chemicals in accordance with OSHA regulations and hotel requirements, transports and restocks a supply cart, and updates room-cleaning status. The role also involves protecting guest privacy and room security, responding to guest requests and complaints, reporting maintenance deficiencies, and seeking leadership assistance when needed. Work requires continuous movement during an 8–10-hour shift and the physical abilities listed below.

Requirements

• Communicate well and understand the value of connection.
• Maintain a sharp appearance and wear the uniform well.
• Move continuously for an 8–10-hour shift on a hard surface.
• Move at least 20 pounds to a height of up to 5 feet without assistance.
• Ascend to 6 feet on a step ladder.
• Position oneself appropriately to perform tasks such as making beds, carrying trash, vacuuming, dusting, assisting guests with luggage, and setting up meeting rooms.

Responsibilities

• Use appropriate cleaning chemicals for designated surfaces in accordance with OSHA regulations and hotel requirements.
• Transport a cart with cleaning supplies, amenities, and linens to assigned guest rooms and position it securely; return and restock the cart at the end of the shift.
• Perform regular deep cleaning of other hotel areas as instructed.
• Update the status of cleaned rooms on the assignment sheet.
• Ensure the security of assigned guest rooms and room keys and protect guest privacy.
• Handle guest complaints according to procedures and work toward guest satisfaction.
• Report maintenance deficiencies and respond to guest requests or complaints, seeking leadership assistance when necessary.
• Make beds, carry trash, vacuum, dust, assist guests with luggage, and set up meeting rooms.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed