Room Attendant

BBL Hospitality • Town of Colonie, NY

50d • $17 - $17

About The Position

The Room Attendant maintains cleanliness standards for hotel guest rooms and other assigned areas in a timely and organized manner to ensure guest satisfaction. The role cleans and prepares rooms for occupancy using company-specified procedures, keeps supply carts and linen areas organized, and reports room status, maintenance issues, product shortages, and lost-and-found items. The Room Attendant also helps maintain guest and property security, handles guest complaints when needed, and performs other tasks assigned by the Executive Housekeeper.

Requirements

• Must be unquestionably honest and dependable.
• High school diploma or equivalent preferred.
• Able to carry between 30 and 40 pounds.
• Able to stand, speak, hear, read, write, walk, lift and carry, reach overhead, push, pull, bend, and walk stairs.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Clean and prepare guest rooms for occupancy according to company-specified procedures.
• Maintain and stock carts with the required supplies to clean assigned rooms.
• Complete the Room Attendant Daily Report, accurately identify the status of each assigned room, and report maintenance problems or product shortages.
• Maintain security for guests and property by keeping room doors locked, reporting suspicious activity, labeling and turning in lost-and-found articles, and observing security and safety regulations.
• Perform other assigned tasks, such as delivering or returning on-loan equipment, vacuuming corridors, cleaning public or employee restrooms, washing windows, working in the laundry, checking rooms, or training other employees.
• Maintain a clean, neat, and orderly work area.
• Promptly and courteously handle guest complaints when needed.
• Keep the linen room locked and the linen cart neat and organized according to standards.
• Report lost-and-found articles to a supervisor.

Benefits

• Paid Time Off
• 401K Investment
• Referral Bonus
• Associate Development Plan Opportunities
• Internal Promotion Opportunities
• Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
• Associate Travel Program Discounts

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed