Room Attendant

Hilton•Ooltewah, TN

6d•Onsite

About The Position

LBA Hospitality is hiring a Room Attendant for the upcoming Home2 Suites Ooltewah/Chattanooga North property. The hotel is scheduled to open in December, with preparation work beginning in mid-November. The Room Attendant cleans and prepares guest rooms according to LBA and brand standards while organizing supplies, protecting guest privacy, and providing friendly, professional service.

Requirements

Previous housekeeping or cleaning experience in a hotel, hospital, residential, or care-facility environment is preferred.
High school diploma or equivalent is preferred.
Dependable, trustworthy, detail-oriented, and committed to excellent guest service.
Able to work independently and as part of a team, follow established procedures, and manage multiple priorities.
Able to learn and use job-related technology and communicate professionally with guests and coworkers.
Able to stand and walk for extended periods; bend, stretch, reach, crawl, and kneel; lift or carry up to 30 pounds; and push or pull up to 60 pounds, with or without reasonable accommodation.
May be required to work varied shifts, including weekends and holidays.
Employment may be subject to job-related screening consistent with company policy and applicable law.

Responsibilities

Clean vacant and occupied guest rooms thoroughly and meet established quality and productivity expectations.
Make beds; replace linens and towels; clean bathrooms; dust and vacuum; remove trash; and replenish guest supplies.
Follow housekeeping procedures, training checklists, sanitation requirements, and periodic deep-cleaning schedules.
Handle and organize linens, supplies, chemicals, and housekeeping equipment properly.
Inspect rooms for cleanliness and promptly report maintenance concerns, safety hazards, damages, or discrepancies.
Respond promptly and courteously to guest requests and questions.
Help maintain public areas, restrooms, stairwells, breakrooms, and back-of-house areas when assigned.
Protect guest privacy and follow safety, security, key-control, and emergency procedures.
Use required hotel systems and communication tools, such as Quore or Hotel Effectiveness.
Maintain a clean, professional appearance consistent with uniform and grooming standards.
Perform other related duties within the associate’s training and capabilities.