Room Attendant

Pyramid Global Hospitality•San Antonio, TX

12d•Onsite

About The Position

The Room Attendant helps maintain hotel cleanliness and creates a memorable guest experience through careful preparation and upkeep of guest rooms. This role supports the housekeeping team by ensuring assigned guest areas are thoroughly cleaned and sanitized, and by following the hotel’s standards for linens, towels, supplies, equipment, and safety. The position also involves interacting courteously with guests and coworkers and contributing to a comfortable stay.

Requirements

Ability to manage time effectively.
Ability to work on one’s feet for an extended period.
Ability to communicate effectively.
Ability to read room numbers, dates, and basic instructions.
Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 pounds in tight spaces.
Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
Ability to lift, carry, and position loads of at least 25 pounds.

Nice To Haves

Housekeeping experience is desirable.
A neat and pleasant personality.

Responsibilities

Engage with guests to ensure their stay is going well.
Work as part of a team to achieve resort and hotel cleanliness.
Keep the work cart orderly and properly stocked.
Use equipment, supplies, and guest amenities properly.
Thoroughly clean and sanitize assigned guest areas.
Change and inspect linens and towels daily, following the standards in the Green Program.
Follow safety standards, remain aware of hazards, and report hazards or suspicious persons when found.
Respect guests’ property.
Care for equipment responsibly.
Report to work on time according to the posted schedule, maintain accurate time records, and follow proper standards for issuing rooms.
Remain alert, courteous, and helpful to guests and coworkers.
Perform other related duties as requested by the Floor Supervisor.