Room Attendant

Your Employer•Henrietta, NY

19d•Onsite

About The Position

The Room Attendant maintains hotel premises and public spaces to high standards of cleanliness while supporting the company’s culture and guiding principles. The role includes cleaning assigned guest rooms within required time limits, replenishing amenities, maintaining equipment and supplies, and reporting room-status discrepancies or maintenance needs. Room Attendants contribute to a welcoming guest experience through cleanliness, hospitality, and attention to detail. Weekend and holiday availability is required. Listed hours are 9 a.m.–5 p.m. or earlier daily.

Requirements

Prior cleaning experience.
Punctuality, dependability, and adaptability to change.
Ability to follow instructions, company policies, and safety procedures while managing time and resources efficiently.
Strong communication, problem-solving, and customer service skills.
Teamwork, professionalism, and integrity.
Open availability to work weekends and holidays.
Ability to lift, push, or pull at least 50 pounds occasionally and 20 pounds regularly.
Ability to bend, twist, and squat repeatedly.
Ability to walk and stand for the duration of the scheduled shift.

Responsibilities

Maintain hotel premises and public spaces in a clean and orderly manner.
Keep the work area clean, neat, and free from dust and litter.
Load carts with supplies needed to perform duties.
Clean assigned guest rooms within the required time limit.
Change bed linens and make beds.
Vacuum carpets and move furniture as needed for cleaning.
Dust and clean furniture, picture frames, bed frames, lamps, televisions, armoires, desks, and other furnishings.
Clean mirrors, surfaces, windows, and walls.
Thoroughly clean bathrooms, including showers or tubs, sinks, floors, and toilets.
Replace room amenities, including bathroom supplies, drinking glasses, and writing supplies.
Empty wastebaskets and ensure rooms are set up according to standards.
Report room-status discrepancies and explain why a room was not completed to the Inspector.
Turn in Lost & Found items according to standard procedures.
Complete the assignment sheet as each room is finished.
Ensure equipment is operating properly and supplies are adequate; report equipment needing repair and supplies that need to be ordered.
Perform other duties as assigned.