Room Attendant - Housekeeper

Hersha Hospitality Management LP•White Plains, NY

12d•Onsite

About The Position

The Room Attendant cleans and maintains guest rooms to ensure they meet established standards. The role includes providing friendly guest interactions, completing room cleaning within allotted time frames, and supporting other housekeeping or lobby duties when needed. The position also contributes to guest satisfaction and follows workplace safety and lost-and-found procedures.

Requirements

Previous housekeeping experience or equivalent training is required.
Ability to understand and communicate in English.

Nice To Haves

High school diploma preferred.

Responsibilities

Greet guests with a warm and friendly greeting.
Clean guest rooms according to standards within the allotted time frame, including sweeping, mopping, scrubbing, or vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures; dust furniture, walls, or equipment.
Notify managers when guest-room repairs are needed.
Process items left by guests according to the lost-and-found policy.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform house person and lobby attendant duties when short staffed or during peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform other duties as requested by management.