Room Attendant

HEI Hotels and Resorts•Annapolis, MD

12d•Onsite

About The Position

The Room Attendant maintains hotel rooms and the building to provide a safe and clean experience for hotel guests, associates, and vendors. The role involves cleaning guest rooms, changing linens, replenishing supplies, handling room keys and carts, and inspecting rooms for cleanliness and appearance. The attendant must follow cleaning procedures, comply with attendance requirements, and assist coworkers as needed.

Requirements

Ability to scrub and scour surfaces, extend arms overhead to perform cleaning tasks, and work in confined spaces.
Knowledge of chemical cleaning agents and operation of various cleaning equipment, with or without reasonable accommodation.
Ability to push and/or pull equipment weighing up to 100 lbs., with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.
Ability to lift bedspreads weighing up to 50 lbs.

Responsibilities

Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cloths, mops, sponges, brushes, and cleaning agents.
Follow cleaning procedures and instructions for the use of cleaning agents.
Strip and make beds and change bed linens.
Dust furniture, pictures, drawers, window ledges, and shelves.
Vacuum rooms and empty trash.
Replenish guest-room amenities, linens, and supplies.
Sign for room keys, retrieve them, take them to assigned rooms, and restock the heavy cart.
Visually inspect rooms for cleanliness and appearance and mark them complete.
Follow attendance rules and be available to work regularly.
Perform other job-related duties as assigned.
Pitch in and help coworkers with their duties as part of the team.