Room Attendant - Housekeeper
Hersha Hospitality Management LP•Miami Beach, FL
About The Position
The Room Attendant cleans and maintains guest rooms to ensure they meet established standards. The role includes housekeeping tasks and, when short staffed or during peak periods, house person and lobby attendant duties. The position contributes to guest satisfaction and follows safe-work practices and applicable MSDS and OSHA standards.
Requirements
- Previous housekeeping experience or equivalent training is required.
- Understand and communicate in English.
Nice To Haves
- High school diploma preferred.
Responsibilities
- Greet guests with a warm and friendly greeting.
- Clean guest rooms according to standards and within the allotted time frame, including sweeping, mopping, scrubbing, or vacuuming.
- Change bed linens and replace towels and other amenities.
- Clean and polish furniture and fixtures, and dust furniture, walls, or equipment.
- Notify managers when guest-room repairs are needed.
- Process guest items left in rooms according to the lost and found policy.
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
- Perform house person and lobby attendant duties when short staffed or during peak periods.
- Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Perform other duties as requested by management.
Benefits
- Competitive wages for full-time and part-time opportunities
- Medical, dental, and vision health insurance
- Paid time off
- 401k company match
- Daily Pay
- Free basic life insurance
- Travel discounts
- Commuter transit and commuter parking benefits
- Employee assistance and wellness program
- Educational/professional development
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
