Room Attendant - Part Time (Day Shift)

Oaklawn • Hot Springs, AR

6d

About The Position

Oaklawn is seeking a part-time Room Attendant to help provide a comfortable and positive guest experience at the Hotel/Casino. The Room Attendant takes ownership of the cleanliness and maintenance of guest rooms and nearby areas, presents a friendly and professional image, and provides guest service in accordance with department and company standards. The role may require cleaning up to 12 rooms per shift.

The successful candidate must be at least 18 years old, have a high school diploma or GED, and have at least one year of hotel or resort experience. The employee must be able to perform the physical duties of Housekeeping team members, interact with guests and colleagues diplomatically, and qualify for licenses and permits required by applicable regulations. Applicants must complete a pre-employment drug screen and background check.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• At least one year of hotel or resort experience.
• Ability to perform the physical job duties of Housekeeping team members.
• Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
• Must be able to qualify for licenses and permits required by federal, state, and local regulations.
• Applicants must complete a pre-employment drug screen and background check.

Responsibilities

• Support and promote superior customer service in accordance with department and company standards and programs.
• Maintain confidentiality in departmental and company matters.
• Provide impeccable guest service and communicate respectfully with team members and hotel guests.
• Complete the Room Attendant Daily Report and correctly identify the status of each assigned room.
• Clean up to 12 rooms per shift.
• Clean bedroom and bathroom areas according to established procedures.
• Replenish guest room supplies according to established levels.
• Report needed repairs and items found in vacant rooms to the Supervisor.
• Report room status as rooms are completed.
• Stock carts with linen and guest supplies.
• Follow safety, security, and hospitality procedures.
• Report suspicious activities to the Supervisor or Front Desk.
• Assist other team members and departments to support the performance of the department and hotel.
• Follow Oaklawn Racing Casino Resort procedures and policies.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED