Room Attendant
DRIFTWOOD HOSPITALITY MANAGEMENT•Wilmington, DE
About The Position
Responsible for cleaning and maintaining assigned guest rooms according to company procedures and at a level that meets or exceeds company standards. The role involves preparing housekeeping supplies, cleaning rooms and replenishing amenities, completing checklists, and reporting room conditions or hazards. The hotel operates 24 hours a day, seven days a week, so shifts, starting times, and weekly hours may vary. The attendant also helps maintain neat corridors and service areas, follows safety and security procedures, and assists other housekeeping personnel as needed.
Requirements
- Ability to bend and reach to dust, clean, make beds, and clean bathrooms.
- Ability to stand and walk for varying lengths of time, often for long periods.
- Ability to communicate with different kinds of people to provide information, answer questions, and provide services.
- Ability to visually inspect rooms for cleanliness and guest belongings left behind.
- Written communication skills to mark completed rooms on daily paperwork.
- Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
- Ability to lift up to 50 pounds.
Responsibilities
- Stock the housekeeping bag with cleaning supplies, equipment, and amenities needed to clean rooms.
- Follow knocking procedures before entering guest rooms.
- Clean assigned guest rooms and ensure amenities are stocked.
- Complete the entire housekeeping checklist.
- Accurately mark clean rooms for supervisor inspection.
- Report damage and hazards in guest rooms through Guestware or the Housekeeping Coordinator.
- Secure guest room doors when exiting.
- Keep corridors and service areas neat.
- Turn in lost-and-found items and guest room keys.
- Follow company policies and safety and security procedures.
- Know department fire prevention and emergency procedures and use protective equipment.
- Report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
- Maintain a neat, clean, and well-groomed appearance.
- Perform related duties requested by management.
- Assist other housekeeping personnel when needed.
Benefits
- 401(k)
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Room discounts
- Employee food and beverage discounts
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
