Room Attendant - Housekeeper

Courtyard Harlingen•Harlingen, TX

About The Position

The Room Attendant cleans and maintains guest rooms to ensure they meet established standards. The role may also include house person and lobby attendant duties when staffing is short or during peak periods, along with other duties requested by management. The position requires attention to guest satisfaction and adherence to safe work practices, including the use of protective equipment and compliance with MSDS and OSHA standards.

Requirements

Previous housekeeping experience or equivalent training is required.
Understand and communicate in English.

Nice To Haves

High school diploma preferred.

Responsibilities

Greet guests with a warm and friendly greeting.
Clean guest rooms to established standards and within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures, and dust furniture, walls, or equipment.
Notify managers when guest-room repairs are needed.
Process guest items left in rooms according to the lost and found policy.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform house person and lobby attendant duties when short staffed or during peak periods.
Monitor guest satisfaction scores and work to increase departmental and overall guest satisfaction.
Ensure overall guest satisfaction.
Perform other duties as requested by management.