Room Attendant
About The Position
The Room Attendant, referred to in the posting as a Guest Environment Expert, is responsible for maintaining the appearance and cleanliness of the hotel and helping create a memorable guest experience. Work may include delivering guest requests, stocking carts, cleaning guest rooms and public spaces, and performing similar housekeeping duties. The role involves moving around the hotel and taking a hands-on approach to work. The position is expected to support a safe workplace, follow company policies and procedures, maintain confidentiality and quality standards, and maintain professional uniform, appearance, and communications. Employees perform other reasonable job duties as requested. The role supports The Ritz-Carlton Gold Standards and its commitment to gracious, thoughtful luxury service.
Responsibilities
- Maintain the appearance and cleanliness of the hotel, including guest rooms and public spaces.
- Deliver guest requests.
- Stock housekeeping carts.
- Help ensure hotel spaces contribute to a positive guest experience.
- Ensure a safe workplace and follow company policies and procedures.
- Maintain confidentiality and uphold quality standards.
- Maintain a professional uniform, personal appearance, and communications.
- Perform other reasonable job duties as requested.
- Learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
