Room Attendant
About The Position
The Room Attendant is responsible for the daily operational execution of the Housekeeping Department. The role requires communicating effectively with guests and housekeeping staff to service guest rooms efficiently. Teamwork and the ability to perform the daily duties of the position support individual development and success within the department. The Room Attendant cleans and services assigned rooms and areas according to established standards and procedures, maintains common areas, performs laundry duties as needed, and keeps housekeeping supply rooms stocked. The role also involves providing customer service, assisting guests, and reporting maintenance needs and lost-and-found items to the appropriate manager.
Requirements
- Ability to communicate with guests and housekeeping staff.
- Ability to perform the daily tasks required for the position.
- Ability to work as part of a housekeeping team.
Responsibilities
- Clean and arrange guest rooms to hotel standards for guest arrival.
- Clean and maintain common areas of the hotel.
- Perform laundry duties as necessary.
- Stock and maintain housekeeping supply rooms.
- Provide a high level of customer service at all times.
- Assist guests with requests and questions as necessary.
- Report damages or needed repairs to management.
- Report lost-and-found items to the Housekeeping Manager.
- Communicate with guests and housekeeping staff to efficiently service guest rooms.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) retirement match
- Paid holidays
- Paid time off
- Employee Assistance Program and Fund
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
