Room Attendant - Limelight Mammoth
About The Position
The Room Attendant cleans and services guest rooms according to hotel procedures and presentation standards. Duties include vacuuming, changing linens and towels, making beds, cleaning bathrooms, doing laundry, restocking linens and amenities, and keeping corridors and service areas clean and orderly. The role also involves reporting room status and any damage, hazards, repairs, maintenance issues, or security concerns; responding promptly and courteously to guest requests; and updating the daily room master worksheet before breaks, lunch, and the end of the shift. Room attendants are responsible for their assigned rooms and perform deep cleaning twice yearly. This regular part-time position is based at Limelight Mammoth and reports to the Director of Housekeeping.
Requirements
- Proficient knowledge of housekeeping and hotel policies, cleaning procedures, sanitation standards, and cleaning chemicals.
- Knowledge of proper linen care, bed-making techniques, and room presentation standards.
- Knowledge of OSHA safety standards for working with chemicals.
- Awareness of hotel services and amenities to assist guests with inquiries.
- Understanding of health and safety regulations, including handling biohazard materials and hazardous cleaning agents.
- Ability to ensure rooms are cleaned, stocked, and presented to brand standards.
- Ability to complete assigned rooms efficiently within required timeframes.
- Ability to interact professionally and courteously with guests.
- Ability to understand instructions and report maintenance or security concerns.
- Ability to handle last-minute room changes and urgent guest requests.
- Ability to stay focused and complete tasks efficiently with minimal supervision.
- Willingness to collaborate with housekeeping and hotel staff.
- Discretion and professionalism in respecting guest privacy and confidentiality.
- Ability to work in a physically demanding environment and with chemical cleaning products that may contain allergens.
- Ability to understand and communicate in Spanish and English.
- Ability to reach, crouch, kneel, stand, and bend, and to be on one's feet for extended periods.
- Ability to work in adverse conditions, use protective equipment to prevent exposure to hazardous materials, and walk on slippery and uneven surfaces.
- Ability to frequently lift, push, or pull up to 50 pounds, individually or with assistance.
Nice To Haves
- High school diploma or high school equivalent.
- Previous cleaning experience.
Responsibilities
- Clean and service guest rooms in accordance with hotel procedures.
- Arrange guest rooms consistently according to housekeeping leadership standards.
- Communicate efficiently with internal and external customers, assist guests with problems, collect accurate information, and occasionally diffuse anger.
- Restock linens and amenities according to the guest room legend.
- Report the status of cleaned rooms.
- Report damage, hazards, and repair needs to a supervisor.
- Keep corridors and service areas clean and neat.
- Bring linens and garbage to designated areas.
- Update the daily room master worksheet before breaks, lunch, and the end of the shift.
- Perform deep cleaning of rooms twice yearly.
- Respond to guest requests in a timely manner.
- Take responsibility for all assigned rooms each day.
- Keep cleaning supplies, carts, and storage areas stocked and orderly.
- Identify and address guest concerns and room maintenance needs proactively.
- Perform other duties as assigned.
Benefits
- Paid Time Off Programs
- Other company perks
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
