Room Attendant

EOS Hospitality•Key West, FL

37d•Onsite

About The Position

The Room Attendant is responsible for cleaning a specified number of guest rooms and suites to the hotel's standards. This includes ensuring guest bathrooms, bedrooms, and sitting areas are maintained to a high level of cleanliness. The role involves daily tasks such as making beds with fresh linen, dusting all surfaces, vacuuming, and replacing room amenities and literature. Additionally, the Room Attendant will clean various surfaces, empty wastebaskets, remove food trays, and check closets for necessary items like hangers and laundry bags. Handling guest requests promptly, maintaining supplies, managing assigned keys, and returning lost items are also key duties. The position requires communicating room status to supervisors, returning to unfinished rooms as needed, and adhering to instructions for cleaning supplies to prevent accidents or damage. Attending housekeeping meetings and assisting with preventive cleaning programs are also part of the role.

Requirements

One-year of previous housekeeping experience in a commercial setting.

Nice To Haves

Hotel experience preferred.

Responsibilities

Clean amount of guest rooms/suites/suites as assigned up to the standards described in the hotel S.O.P.'s.
Clean guest bathrooms, bedrooms and sitting areas to a high level of cleanliness according to hotel standards.
Make beds with clean linen and place clean linen in bathrooms daily.
Dust rooms (including all end tables, desks, coffee tables, dressers, etc.) on a daily basis.
Vacuum all guest rooms daily.
Replace room amenities, literature and other items as prescribed by hotel S.O.P.'s.
Clean doors, mirrors and other surfaces in the room.
Empty wastebaskets and ashtrays. Replace wastebasket liner and clean ashtrays.
Remove food trays, dishes, glasses, etc. from rooms.
Check closets for the proper number of hangers and laundry bags and replace as needed.
Handle all guest requests as soon as possible.
Maintain supplies, linen and materials as provided.
Responsible for any assigned keys.
Return lost items to housekeeping at the end of the day.
Communicate all cleaned rooms to supervisor.
Return to unfinished rooms as requested to complete tasks or replace missing items.
Maintain knowledge of cleaning supplies issued daily to ensure they are used according to instructions to avoid injury/ accidents or damage to hotel property.
Check with supervisor upon completion of room assignments before leaving for the day.
Assist with preventive cleaning program as assigned.
Attend all meetings related to housekeeping.