Room Attendant

Loews Hotels • Kansas City, MO

9d • Onsite

About The Position

Loews Kansas City Hotel is seeking a detail-driven Room Attendant to create spotless, welcoming guest spaces and deliver service reflecting the hotel’s commitment to comfort and quality. The role includes cleaning and sanitizing guest rooms and bathrooms, replenishing linens and amenities, maintaining supplies, and communicating maintenance issues and other irregularities. Room Attendants also provide helpful information and friendly service to guests, follow safety and departmental procedures, and assist in related areas as needed. Schedules may vary to reflect business needs, and regular attendance and participation in required training and meetings are expected.

Requirements

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach, and bend.
• Ability to push, lift, and pull items weighing up to 25 pounds repetitively during the entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Nice To Haves

• High school diploma or equivalent work experience.
• Previous experience in a cleaning role.
• Previous experience in a hotel or resort environment.
• Basic English skills.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
• Replace linens and amenities, and promptly report maintenance issues.
• Organize cleaning carts and linen closets, keeping supplies stocked and using them properly.
• Report lost items, suspicious behavior, and irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain a professional appearance and adhere to uniform standards.
• Provide friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Maintain regular attendance in conformance with standards.
• Attend mandatory training sessions and meetings.
• Perform other duties as assigned.

Benefits

• Competitive health and wellness benefits.
• 401(k) and company match.
• Paid sick days, vacation, and holidays.
• Paid bereavement and paid pet bereavement.
• Training and development opportunities and career growth.
• Tuition reimbursement.
• Pet insurance.
• Team Member hotel rates, discounts, and other perks.
• Uniforms provided with dry cleaning at no cost.
• On-site parking.
• Complimentary meals in the Team Member Café while working.
• Community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED