Room Attendant

Trump International Beach Resort•North Miami Beach, FL

144d•Onsite

About The Position

The Room Attendant receives room assignments from the office coordinator and is responsible for cleaning assigned rooms, completing at least 12 credits per day, and preparing rooms for guests. The role also includes maintaining clean and orderly lockers and floors, producing accurate daily room reports, reporting damaged or broken items to a supervisor, and promptly turning in items left behind by guests. The employee may be asked to work in other hotel areas to support operations and perform duties beyond those listed in this description.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to communicate effectively verbally and in writing with guests, vendors, and coworkers.
Ability to read, write, and speak basic English.
Frequently lift and/or move up to 50 pounds.

Responsibilities

Receive room assignments from the office coordinator.
Clean assigned rooms and complete at least 12 credits per day.
Clean bathrooms, strip and make beds, and dust furniture and pictures.
Sweep balconies and clean outdoor tables, chairs, and railings.
Sweep and mop floors and vacuum rooms.
For checkout rooms, check under mattresses and beds for forgotten items, dust, and debris.
Clean mirrors and doorknobs.
Ensure checkout rooms have a “Make up Room” sign and a Room Service menu.
Spray air freshener in rooms.
Restock amenities and collateral.
Prepare accurate daily room reports.
Keep lockers and floors clean and tidy.
Notify a supervisor of damaged or broken items in rooms.
Immediately turn in items left by guests to a supervisor or the housekeeping office.
Work in other areas of the hotel when needed to assist operations.