Room Attendant

LM SERVICES CORPORATION GROUP•Bridgeton, MO
•$16 - $0•Onsite

About The Position

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

Requirements

  • Ability to communicate effectively with other employees, as well as guests.
  • Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum of 18 rooms as specified by management.
  • Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests.
  • Maintain a neat, clean, and professional appearance.
  • Wear required uniform and name badge while on duty.
  • Practice good personal hygiene consistent with a guest-facing hospitality environment.
  • Comply with hotel grooming and appearance standards and safety requirements.
  • Upon employment all associates are required to comply with the standards, rules and regulations which may be established by the Company and updated from time to time.
  • Associates who violate property rules or have irregular attendance will be subject to disciplinary action, up to and including termination of employment.
  • The Hospitality business functions seven days a week, twenty-four hours a day.
  • Associates may be required to work varying schedules, weekends, holidays and overtime to reflect the business needs of the property.
  • Associates may also be required to attend group and/or department meetings in addition to the work shift as necessary.
  • In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.

Nice To Haves

  • Prefer some previous housekeeping experience.
  • High school diploma or equivalent preferred.

Responsibilities

  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, windows and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
  • Strip and make beds, changing bed linens which may require lifting bedspreads weighing a maximum of 40 pounds.
  • Dust all furniture, pictures, window ledges, and shelves thoroughly.
  • Check under bed to remove trash or other debris.
  • Maintain cleanliness of public space, i.e.: lobby, public restrooms, offices, elevators and stairways as assigned.
  • Push and pull vacuum throughout entire room and empty trash.
  • Replenish amenities, linens, and supplies in guest rooms.
  • Sign for keys, retrieve, push cart weighing up to 150 pounds.
  • Visually inspect rooms for cleanliness and appearance and signify completion of room.
  • Must report all repairs or maintenance problems to supervisor.
  • Greet guests in hallways or in passing, ask if they are enjoying their stay.
  • Respond in a timely manner to guest’s requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested.
  • Report all suspicious persons, activities or hazardous and unsafe conditions to a supervisor or manager.
  • Turn in all items found in employee’s working area to the property Lost and Found Department.
  • Other duties as assigned by the supervisor such as cleaning rooms, assisting Room Attendants or cross training when necessary.
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