Room Attendant

DRIFTWOOD HOSPITALITY MANAGEMENT • Rogers, AR

4d • Onsite

About The Position

The Room Attendant is responsible for cleaning and maintaining guest rooms according to company procedures and standards. The role supports the hotel’s housekeeping operations by preparing supplies, cleaning assigned rooms, replenishing amenities, completing checklists, reporting room issues, and keeping corridors and service areas neat. The hotel operates 24 hours a day, seven days a week, so operational demands may require variations in shift days, start times, and weekly hours.

Requirements

• Ability to bend and reach to dust, clean, and make beds and bathrooms.
• Ability to stand and walk for varying lengths of time, often for long periods.
• Ability to communicate with different kinds of people, provide information, answer questions, and provide services.
• Ability to visually inspect rooms for cleanliness and guest belongings left behind.
• Written communication skills to mark completed rooms on daily paperwork.
• Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
• Ability to lift up to 50 pounds.
• Ability to frequently twist, bend, stoop, reach, stand, walk, talk, hear, see, and smile.

Responsibilities

• Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities.
• Follow knocking procedures before entering guest rooms.
• Clean assigned guest rooms and restock amenities.
• Complete the entire housekeeping checklist.
• Accurately report clean rooms to the supervisor for inspection.
• Report damage and hazards in guest rooms, such as burned-out light bulbs or broken furniture and lights, in Guestware or to the Housekeeping Coordinator.
• Secure guest room doors upon exiting.
• Keep corridors and service areas neat.
• Turn in lost-and-found items and guest room keys.
• Follow company policies, safety and security procedures, fire prevention practices, and emergency procedures.
• Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to management.
• Maintain a neat, clean, and well-groomed appearance.
• Perform related duties as requested by management.
• Assist other housekeeping personnel when needed.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room discounts
• Employee food and beverage discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed