Room Attendant
About The Position
The Room Attendant is responsible for the overall cleanliness of the hotel, guest satisfaction, and meeting product quality standards. The role includes providing housekeeping services and maintaining guest rooms according to brand and IHM standards. Work hours vary according to guest occupancy, season, staffing, and other factors; Island Hospitality cannot guarantee a specific number of hours per week. Island Hospitality provides a formal training and development program for employees seeking to grow in the hospitality business, with tools and resources to support career development.
Requirements
- Be a highly motivated team player with strong initiative and a desire for achievement.
- Effectively handle workplace problems by anticipating, preventing, identifying, and solving them as necessary.
- Ability to work well in stressful situations.
- Regularly stand, sit, or walk for extended periods.
- Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Responsibilities
- Perform housekeeping duties, including changing sheets and arranging towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guests check out.
- Ensure rooms are cared for according to brand and IHM standards.
- Notify supervisors of damages, deficits, or disturbances.
- Provide excellent guest service and be readily available and approachable to guests.
Benefits
- Medical, dental, and vision insurance
- Health savings account (HSA) and flexible spending account (FSA) plans, including dependent care FSA
- Identity theft protection insurance
- Commuter benefits for transit and parking
- Pet insurance
- PTO and payroll incentives for annual wellness exams
- Employee assistance program
- Wellness subscriptions with access to gyms, financial planning, counseling, and legal services
- Paid sick and vacation time
- Family leave
- 401(k) retirement plan with company matching; fully vested upon the first contribution
- Incentive-based bonus program
- Free hotel room nights and employee discounts within the hotel brand
- Friends and family discounts within the hotel brand
- Team member recognition and bonuses
- Discounted tickets to theme parks, musicals, movies, and other entertainment
- In-house career training program
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
