Room Attendant

Buffalo Lodging Associates, LLC • Solon, OH

8d • Onsite

About The Position

The SpringHill Suites by Marriott Cleveland/Solon is seeking Room Attendants to maintain the cleanliness of guest rooms and suites. The role involves cleaning assigned rooms to meet cleanliness and customer-service standards, reporting discrepancies and maintenance problems, and responding promptly to guest requests. Typical shifts may include weekends and holidays when required.

Requirements

• Previous experience in a hotel setting, or willingness to be trained.
• Excellent customer service skills.
• Ability to work independently or as part of a team.
• Ability to remain on one’s feet for extended periods.
• Ability to navigate a cart weighing up to 100 lbs.
• Ability to lift and carry up to 25 lbs.
• Engaging personality.

Responsibilities

• Clean assigned rooms and suites to the supervisor’s standards for cleanliness and customer service, including cleaning floors, vacuuming, changing linens, making beds, and cleaning bathrooms.
• Report discrepancies and maintenance problems to the supervisor.
• Respond promptly to guest requests and provide excellent customer service.

Benefits

• Paid weekly (every Friday).
• Medical, dental, and vision insurance.
• 401(k) retirement savings plan with employer match.
• Paid vacation and sick time.
• Paid holidays.
• Tuition reimbursement.
• Flexible spending account.
• Company-paid life insurance.
• Company-paid short-term disability insurance.
• Long-term disability insurance.
• Employee assistance program.
• Hotel discounts for employees, friends, and family.
• Monthly employee appreciation activities and events.
• Learning and development opportunities.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed