Room Attendant

Lodging Dynamics•Sedona, AZ

About The Position

Under supervision, the Room Attendant cleans and services assigned guest rooms and public areas to provide a clean, comfortable, and well-maintained environment that meets Company cleanliness and quality standards while delivering excellent guest service. The role has no supervisory responsibilities and requires no prior experience or training. A high school diploma or equivalent is required. No licenses, certifications, or travel are required.

Requirements

High school diploma or equivalent.
No prior experience or training required.
Ability to understand and follow oral and written directions.
Ability to communicate effectively in English and interact successfully with internal and external customers.
Time-management skills and ability to organize and manage multiple priorities.
Ability to recognize an emergency and take appropriate action.
Emotional intelligence and interpersonal skills to build strong working relationships with team members at all levels.
Strong focus on accuracy and precision.
Ability to work scheduled shifts, follow timekeeping policies, and comply with federal, state, and local labor regulations, including meal and rest break requirements.
Ability to perform well with frequent interruptions or distractions.
Ability to communicate appropriately and effectively with management at all levels and external stakeholders.
Basic math skills.
Basic knowledge of Gmail or Microsoft Outlook.
Ability to adjust to evolving work environments and changing internal and external customer requirements.
Ability to maintain a positive and professional working environment.
Ability to work effectively in a culturally diverse environment and support diversity and inclusion.
Ability to perform the physical demands described, including climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, handling objects by hand and fingers, and repetitive wrist, hand, or finger movements.
Ability to meet the stated visual, hearing, and communication demands, including close, distance, color, and peripheral vision, depth perception, and focus adjustment.
Ability to perform medium work, including constant walking or standing, regularly lifting or moving items up to 25 pounds, and occasionally lifting or moving objects up to 50 pounds.

Responsibilities

Clean and service assigned guest rooms, including bathrooms, in accordance with Company standards and procedures.
Make beds, change linens, and restock amenities, towels, and other guest supplies.
Dust, vacuum, and sanitize room surfaces, fixtures, furnishings, and floors.
Remove trash and soiled linens from guest rooms and replenish cleaning supplies on the housekeeping cart.
Inspect rooms for cleanliness, damage, and proper working order of amenities and equipment.
Report maintenance issues, damages, and safety hazards to the appropriate department.
Respond promptly and courteously to guest requests during the shift.
Follow proper procedures for handling and reporting lost and found items.
Follow safety and chemical-handling guidelines when using cleaning products and equipment.
Maintain regular, reliable attendance and punctuality.
Maintain a professional appearance and wear the appropriate uniform or attire in accordance with Company standards.
Communicate effectively with team members and management.
Attend and participate in team meetings.
Follow established safety and emergency procedures and protocols, including applicable Company, federal, and state regulations and guidelines.
Complete required Company training and compliance courses as assigned.
Adhere to Company standards, policies, and procedures.
Perform other related duties and responsibilities as assigned.