Room Attendant

Sage Hospitality • Philadelphia, PA

7d

About The Position

The Room Attendant cleans and prepares guest rooms to established standards of cleanliness and propriety to support guest satisfaction and maximize revenues. The role also maintains cleanliness in public areas and hallways, replenishes guest supplies, checks room equipment and safety features, and reports maintenance issues to the Executive Housekeeper. The position involves prolonged physical activity in an indoor, climate-controlled environment, with time spent in laundry areas that may be hot and humid.

Requirements

• No formal education or training required.
• No prior experience required.
• Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
• Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
• Ability to lift up to 50 pounds continually throughout a shift.
• Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
• Ability to work with arms raised above the head throughout a shift.
• Ability to maneuver a fully loaded maid cart weighing up to 50 pounds through hallways and into and out of closets during the workday.
• Ability to identify minute debris and dirt in poorly lit areas and read written instructions and computer printouts.

Responsibilities

• Retrieve supplies and set up cleaning carts; keep carts and storerooms clean and orderly.
• Clean windows, doors, walls, closets, fixtures, public areas, hallways, and guest bathrooms.
• Replace towels, soaps, room amenities, and guest literature as needed.
• Wash hard floor areas by hand.
• Dust and polish furniture, fixtures, and wall hangings, including vents and ceiling corners.
• Strip and remake beds with fresh linen, replacing soiled bedding as needed.
• Check mattresses and areas beneath beds for soil.
• Clean and restock closets with guest supplies such as hangers, blankets, and pillows.
• Vacuum rooms, public areas, and hallways, including beneath furniture and in hard-to-reach areas; move furniture as needed.
• Inspect door and window locks and promptly alert management to unsecured or unsafe conditions.
• Inspect room equipment and report room status and maintenance deficiencies in writing to the Executive Housekeeper.
• Secure and maintain custody of equipment, keys, and supplies.
• Maintain a friendly, cheerful, and courteous demeanor.
• Perform other duties as assigned, requested, or deemed necessary by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed