Room Attendant

HEI Hotels and Resorts•Cleveland, OH

12d•Onsite

About The Position

The Room Attendant maintains hotel rooms and the building to provide a safe, clean experience for hotel guests, associates, and vendors. The role cleans guest rooms, changes linens, replenishes room supplies, and inspects rooms for cleanliness and appearance. The attendant must follow cleaning procedures, work safely with cleaning agents and equipment, and help coworkers as needed. The position pays $17.60 per hour and is not eligible for tips, service charges, or a discretionary performance bonus.

Requirements

Ability to scrub and scour surfaces, extend arms overhead to clean, and work in confined spaces.
Knowledge of chemical cleaning agents and operation of various cleaning equipment, with or without reasonable accommodation.
Ability to push and/or pull equipment weighing up to 100 pounds, with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.
Ability to work as a team player.

Responsibilities

Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cleaning tools and agents.
Follow cleaning procedures and instructions for using cleaning agents.
Strip and make beds and change bed linens; bedspreads may weigh up to 50 pounds.
Dust furniture, pictures, drawers, window ledges, and shelves.
Vacuum rooms and empty trash.
Replenish guest-room amenities, linens, and supplies.
Sign for room keys, retrieve them, transport them to assigned rooms, and restock the heavy cart.
Inspect rooms for cleanliness and appearance and indicate when room cleaning is complete.
Follow attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.
Pitch in and assist coworkers with their duties as needed.